Privacy Policy

Our commitment to your privacy

Tanjong Counsel ("we", "us", or "our") is a Singapore law practice located at 3 Church Street, #25-01, Samsung Hub, Singapore 049483. We take the privacy and protection of your personal data seriously.

This Privacy Policy explains how we collect, use, disclose, and protect personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. It applies to personal data collected through our website at https://tanjongcoff.pro and through our legal advisory services.

If you have questions about this policy, please contact us at [email protected].

1. Data we collect and how we collect it

Personal data collected directly from you

When you contact us through the website form or by telephone or email, we may collect:

• Full name
• Email address
• Telephone number
• General description of your legal matter (as submitted in the contact form)
• Any additional information you choose to provide in correspondence

Data collected automatically

When you visit our website, certain data is collected automatically through cookies and similar technologies, including browser type, pages visited, time and date of visit, and approximate geographic location. See Section 5 for further detail on cookies.

Data retention

Enquiry data submitted through our contact form is retained for a maximum of 24 months unless a formal engagement is established. Client matter data collected in the course of providing legal services is retained for a minimum of 7 years in accordance with professional obligations under the Legal Profession Act and Law Society guidelines.

Legal basis for processing

• Consent — for enquiry submissions through our contact form
• Legitimate interests — for improving our website and communicating with prospective clients
• Contractual necessity — where data processing is required to deliver the legal services you have engaged us for
• Legal obligation — where professional rules require data retention

2. How we use your data

We use the personal data you provide for the following purposes:

• Responding to enquiries and scheduling consultations
• Delivering legal services in connection with any formal engagement
• Conducting conflict of interest checks prior to accepting new matters
• Complying with anti-money laundering due diligence obligations
• Maintaining records required by the Law Society of Singapore
• Improving the functionality and content of our website

Marketing communications

We do not send marketing communications without express consent. If you consent to receive practice updates or legal briefings, you may withdraw that consent at any time by contacting us at [email protected].

Third-party sharing

We do not sell, rent, or trade personal data. We may share data with third parties in the following limited circumstances: where you have engaged our legal services and sharing is necessary to fulfil those services (e.g., with the Singapore courts, ACRA, or the Official Receiver); where required by law or a court order; or with service providers who process data on our behalf under appropriate data protection agreements.

3. How we protect your data

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:

• Encrypted transmission of data submitted through our website (TLS/HTTPS)
• Restricted access to client data on a need-to-know basis within the firm
• Regular review of data handling procedures
• Secure storage with access controls

Data breach notification

In the event of a data breach that is likely to result in significant harm, we will notify affected individuals and the Personal Data Protection Commission (PDPC) in accordance with the mandatory breach notification obligations under the PDPA.

4. Cookies

Our website uses cookies to improve functionality and understand how visitors use the site. We use essential cookies that are necessary for the website to operate, and optional analytics cookies that help us understand visitor behaviour in aggregate.

You can manage your cookie preferences through our Cookie Preference Centre or through your browser settings. Please see our Cookie Policy for full details.

5. Your rights under the PDPA

Under the Personal Data Protection Act 2012 (Singapore), you have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of any inaccurate or incomplete personal data
• Withdrawal of consent — withdraw consent to processing where processing is based on consent
• Data portability — request transfer of certain data in a machine-readable format (where applicable)
• Erasure — request deletion of personal data where no longer required, subject to our professional retention obligations

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

Supervisory authority

If you believe your data has been handled in a manner inconsistent with the PDPA, you have the right to lodge a complaint with the Personal Data Protection Commission (PDPC) at www.pdpc.gov.sg.

6. Third-party links

Our website may contain links to external websites including government resources, court websites, and regulatory bodies. We are not responsible for the privacy practices of external sites. We recommend reviewing the privacy policy of any third-party website you visit.

7. Children's privacy

Our website and legal services are directed at adults and businesses. We do not knowingly collect personal data from individuals under the age of 18. If you believe we have inadvertently collected such data, please contact us promptly at [email protected].

8. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we provide. Significant changes will be communicated by updating the "Last Updated" date at the top of this policy. Continued use of our website after any update constitutes acceptance of the revised policy.

9. Contact for data enquiries

For any questions, requests, or concerns regarding this Privacy Policy or our data handling practices, please contact us:

• Email: [email protected]
• Address: 3 Church Street, #25-01, Samsung Hub, Singapore 049483
• Phone: +65 6214 9583
• Office Hours: Monday to Friday, 9:00 AM – 6:00 PM (SGT)